navibet Casino & Sportsbook Data Care

This page describes what we collect when you use navibet and how we keep that data protected. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or engage with our slot games, live-dealer tables, sportsbook, and esports markets, we collect certain information. We process your data securely and only use it for purposes directly related to your account, payments, compliance, and service improvement.

We are committed to transparency about how navibet handles your personal information. Our data practices comply with privacy standards and anti-money-laundering requirements that govern our platform. This policy applies to all users of navibet across our supported jurisdictions, including those accessing our platform from Jakarta, Surabaya, Bandung, Medan, and Semarang.

If you have questions about your data or how navibet processes your information, contact our support team via the help menu in your account. We provide assistance during business hours in English.

What Data We Collect on navibet

We collect the following categories of information when you use navibet:

• Account information: Your full name, date of birth, email address, phone number, and username. We collect this during account creation and verify your phone number via one-time password (OTP).
• Identity verification data: Government-issued identity documents (national ID, passport, or driver's license) and, if required, address verification documents. We collect these before your first withdrawal to comply with Know Your Customer (KYC) and anti-money-laundering (AML) regulations.
• Payment information: Payment method details (such as the type of wallet—DANA, e-wallet, mobile banking, local payment, online payment—or bank account used). We do not store your full bank account number or card details; your payment processor handles that separately.
• Transaction history: Records of all deposits, withdrawals, game activity, and prediction settlements linked to your account.
• Device and usage data: Information about the device you use to access navibet (operating system, browser type), your IP address, and logs of which games, tables, or markets you accessed.
• Communications: If you contact our support team, we retain a record of your inquiry and our response.

We do not collect your data passively beyond standard website analytics (such as page views and session duration). We do not use cookies to track your behavior outside of navibet. Your navibet login session is managed through secure session tokens, not persistent tracking cookies.

How We Use Your Data on navibet

We use the information we collect for the following purposes:

• Account management: Creating and maintaining your navibet account, processing login requests, and managing your account settings.
• Payment processing: Facilitating deposits through e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, and processing withdrawals to your nominated payment method.
• Verification and compliance: Conducting KYC and AML verification to comply with regulatory requirements and detect fraud or suspicious activity.
• Settlement and dispute resolution: Recording game outcomes, slot results, sportsbook prediction settlements, and esports market resolutions. If a dispute arises, we use transaction records to investigate and resolve it fairly.
• Service improvement: Analysing aggregate usage patterns (without identifying individuals) to understand which navibet products are popular and where we can improve the platform.
• Legal and regulatory obligations: We may disclose your data to legal authorities if required by law, or to protect the rights and safety of navibet and its users.

We do not use your data for marketing purposes without your explicit consent. We do not sell or lease your personal information to third parties.

Data retention

We retain your account data for as long as your navibet account is active, plus a reasonable period for legal and audit compliance.

Third-party processors

We use payment processors and identity verification partners to handle sensitive data. They are contractually bound to protect your information.

Data location

Our servers may sit outside your jurisdiction. By using navibet, you consent to data processing in those locations.

Account deletion

If you request account closure, we retain transaction records for compliance purposes but cease using your data for other functions.

Third-Party Processors and Data Sharing

navibet does not sell your data, but we share it with trusted partners who provide essential services:

• Payment processors: We share your payment method information with payment providers (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) to process deposits and withdrawals. These processors handle sensitive payment data separately from navibet.
• Identity verification services: We share your identity documents with third-party verification providers to conduct KYC and AML checks. These providers delete your documents after verification is complete.
• Game publishers: When you play slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) or live-dealer games, we share your user ID (not your full name or payment data) with the game publisher so they can serve the game and record your session.
• Legal disclosure: If required by court order, regulatory body, or law enforcement, we may disclose your data to comply with legal obligations.

All third-party processors are contractually required to protect your data with the same security standards we maintain.

Your Rights Regarding navibet Data

You have the right to access, correct, or request deletion of your personal data on navibet. To exercise these rights, contact our support team via the help menu in your account with a clear description of what you need. We will respond within a reasonable timeframe.

If you believe we have mishandled your data or violated your privacy, you can lodge a complaint with our support team. If you are not satisfied with our response, you may have additional recourse under the laws of your jurisdiction.

Cookies and Website Analytics

navibet's website uses basic cookies for session management—these allow you to remain logged in as you browse. We do not use cookies for advertising or behavioural tracking outside of navibet. If you disable cookies in your browser, you may not be able to log in or use certain features.

We use anonymous analytics (such as page view counts and session duration) to understand how users interact with our platform, but this data is aggregated and does not identify individuals.

Security Measures on navibet

We protect your data using industry-standard encryption (HTTPS), secure password hashing, and access controls. Our systems are regularly audited for security vulnerabilities. We require you to set a strong password and do not share your navibet credentials with staff unless you initiate account recovery.

If you suspect a security breach affecting your navibet account (such as unauthorized access or suspicious activity), contact our support team immediately. We will investigate and take appropriate action to secure your account.

Our navibet Privacy Commitment and Policy Updates

We are committed to protecting your privacy while operating navibet transparently. Our data practices comply with the privacy standards applicable in the jurisdictions where we operate. We do not use your personal information for purposes unrelated to your account, payments, game settlements, and regulatory compliance.

We may update this privacy policy from time to time to reflect changes in our data practices or applicable law. Material updates will be announced via email to your registered navibet account address. Your continued use of navibet after such notice constitutes acceptance of the updated policy.

For questions about our privacy practices, requests to access or delete your data, or to report a privacy concern, contact our support team via the help menu in your navibet account. We provide assistance in English during business hours. You may also visit our terms and conditions page for full account policies, or our about us page to learn more about how navibet operates.